COVID-19 Community Resources & Help

With so many community projects out there and so many government promises, we have decided to collate this list of available help in Bristol alongside some of the more interesting ways you can offer assistance.

This is not a comprehensive list, though we will try to keep it updated as often as possible, so if you are aware of useful support we have missed here, please email us at email hidden; JavaScript is required OR share the info on our Facebook page.

UK Gov support for the extremely vulnerable
To anyone social shielding after receiving a text or letter, make sure you fill in the online gov link to register for assistance if needed. You can say you’re fine and have help, which will leave help open for later if things change, or if you need help with food, collecting medications etc you can tell them on the online form to get assistance.

UK Gov support for the Self-Employed through Self-employment Income Support Scheme
The Self-employment Income Support Scheme (SEISS) will support self-employed individuals (including members of partnerships) who have lost income due to coronavirus (COVID-19). This scheme will allow you to claim a taxable grant worth 80% of your trading profits up to a maximum of £2,500 per month for the next 3 months. This may be extended if needed. You can’t apply for this scheme yet, but you can read more on the following websites:

Bristol City Council
We Are Bristol
support phone number – 0800 694 0184 – is now live and free to use. It will offer a potential lifeline to isolated and worried residents across the city. Call handlers will be available initially during office hours (8.30am-5pm, Monday to Friday) to provide support for people with a wide range of needs, including obtaining food supplies, other essential items and medication. They can also help arrange follow-up support with different organisations.

Marvin Rees, Mayor of Bristol, said: “The free hotline is in place to ensure we have a non-digital way for our most vulnerable residents and those at risk to access the help they may need, wherever we can. The coronavirus pandemic means many of us are worried, anxious and need help. Here in Bristol we have volunteers who are waiting to help you – when you most need it. We hope to move the hotline to a seven day operation soon.”

Financial advice and benefits helpline
The North Bristol Advice Centre can support people struggling with debt or in need of guidance about how to access benefits, please contact (you can be based anywhere in Bristol to access this service).
Visit their website:
Online referral form here:
Email:email hidden; JavaScript is required
Call: 07731 842 763 or 07595 047 278

Community Hub Bristol & South Gloucester
The Community Hub Bristol & South Gloucester have collated a huge amount of information for people who need help, or want to help.

COVID-19 Help, Support And Volunteering South Glos and Bristol
This is a facebook group trying to provide a central point of info for volunteers and vulnerable people in the city

Lockdown Energy Bills
Struggling with increased heating and electricity bills in the lockdown? Centre for Sustainable Energy (CSE) are offering advice on energy, money, benefits and carrying out home repairs. Their service Warmer Homes, Advice and Money is funded by Bristol City Council to help lower your energy bills and make your home safe, secure and warm.
Visit CSE’s website or call the WHAM team on 0800 082 2234.

Well Aware Bristol
If you can’t see the help you need on this page, Well Aware are also collating info about basic services & support available in Bristol.

Food – city wide

Meals delivered to your home
The National Food Service is delivering frozen meal packs to households across Bristol.
If you are vulnerable, self-isolating and in need of food, please register your need using this form:

Shopping being done for the economically vulnerable
Acorn, the tenants union are doing shopping for economically vulnerable people. Here’s how to apply for Acorn’s Help:

Other City Wide Help

Renter’s Rights
Acorn are also collating info from the government about renters rights during the pandemic here:

Support for the homeless
To keep up to date with what support is available to the homeless, and to see what items are being urgently requested by local charities, visit the Caring in Bristol Mutual Aid Facebook Group:

Needle Exchange
BDP are continuing their needle exchange services & can deliver clean needles to those unable to access the drop in services – click here for details

Area specific support

Mutual Aid Groups
The Community Hub Bristol & South Gloucester have collated Facebook info for all the postcode specific Mutual Aid Groups they could find.
Covid-19 Bristol aid – Contacts for BS5 street level groups

BS5 – food parcels from Foodcycle
Need a free weekly food parcel? Head to to sign up today. BS5 area or nearby preferred as we cycle it to you, and Bristol is very hilly

Shopping for single parents in South Bristol – Hartcliffe to Brislington
Facebook page here:

Staple Hill & Mangotsfield Food Parcel Helplineclick here for more information

Wanna Help?

Volunteering opportunities
The Cablehave put together a page of volunteering opportunitoes across the city:

Scrub Hub
Put your sewing skills to good use making scrubs for NHS workers – find your local group here:

Community Food
If you are interested in setting up a community food project in your own neighbourhood, check out the useful resources here:

Sew Masks
Bristol twiddle cuffs group have turned to making masks for carers etc and need all the help they can get. Facebook group is here:

Make Art, Buy Art, Remix Art & support the NHS and Mind
Life on Hold is a new online art project tapping into the UK creative community to support these essential services.

Make Art for isolated people in Care Homes
Silly Limbic is asking young people to make art to send to isolated people in care homes in Clevedon
Visit to find out more